1) What this policy covers

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, submit a form, purchase a product, or communicate with us.

2) Information we collect

We may collect:

• Contact information (name, email, phone number)
• Form and application details you submit (answers, preferences, goals)
• Purchase details (transaction status and product purchased). Payment card data is processed by our payment processor and is not stored by us.
• Usage data (pages viewed, device/browser info, approximate location, IP address)
• Message data (emails, SMS messages, and support communications)
  
  

3) How we use your information

We use your information to:

• Provide access to the course, coaching, and related services
• Respond to inquiries and deliver customer support
• Send administrative messages (purchase confirmations, access instructions)
• Send marketing communications (email/SMS) only when permitted
• Improve our website, content, and offers
• Prevent fraud and maintain security
• Comply with legal obligations
  
  

4) SMS / texting privacy and consent

If you provide your phone number, you may receive texts related to your inquiry, purchase, reminders, and promotional messages (if you opted in).

• Message frequency varies.
• Message & data rates may apply.
• You can opt out anytime by replying STOP. For help, reply HELP or contact us at joeshmoesalesguide@gmail.com.
• Consent to receive SMS is not a condition of purchase.
• Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
  
  

5) How we share information

We may share your information with service providers who help us operate our business, such as:

• Website hosting and analytics
• Email/SMS messaging platforms (e.g., CRM/automation tools)
• Scheduling tools (e.g., Calendly)
• Payment processors (e.g., Stripe/PayPal)
• Course hosting/membership platforms
  These providers may only use your information to perform services on our behalf.
  
  

We may also disclose information if required by law, to protect rights/safety, or as part of a business transfer (merger/sale).

6) Cookies and analytics

We may use cookies and similar technologies to understand site usage and improve performance. You can adjust cookie settings in your browser.

7) Data retention

We keep information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8) Your choices and rights

You may:

• Request access, correction, or deletion of your personal information (subject to legal exceptions)
• Unsubscribe from emails via the link in our emails
• Opt out of SMS by replying STOP
  To make a request, contact joeshmoesalesguide@gmail.com.
  
  

9) Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.

10) Children’s privacy

Our services are intended for adults. We do not knowingly collect information from individuals under 18.

11) Changes to this policy

We may update this policy from time to time. The updated version will be posted with a new effective date.